Privacy Policy

Effective Date: October 28, 2026

Midwest Concussion Clinic, LLC (“MCC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how information is collected, used, and protected when you visit www.mwconcussion.com, contact our clinic, subscribe to educational communications, or access resources offered through our website.

1. Information We Collect

This policy applies to our public website and its associated educational, communication, and resource services.

Our website is designed to provide concussion education, resources, and access to our services. It is not intended to collect, store, or manage patient medical records or protected health information (PHI).

Clinical information is managed separately through systems used for patient care. Information collected as part of clinical services may be subject to additional privacy protections, including applicable HIPAA requirements and our Notice of Privacy Practices.

2. Information We Collect

Depending on how you interact with our website, we may collect:
Information you voluntarily provide

  • Name
  • Email address
  • Phone number
  • General information submitted through contact forms
  • Newsletter subscriptions and communication preferences

Website and technical information
Our website and service providers may collect technical information such as:

  • IP address
  • Browser and device information
  • Pages visited and general website activity
  • Cookies and similar technologies

Purchases and educational resources
If we introduce paid digital products, courses, or member accounts, additional information may be collected to process transactions, provide access, and manage accounts. This policy will be updated as those services become available.

We do not intentionally request medical histories, symptom reports, treatment records, or other clinical information through our public website.

3. How We Use Your Information

We use the information we collect to:

  • Respond to questions and general inquiries
  • Provide requested educational materials and resources
  • Deliver newsletters and communications to subscribers
  • Maintain and improve website functionality
  • Understand website engagement and performance
  • Protect our website from misuse
  • Meet applicable legal obligations

We do not use newsletter subscriptions as a substitute for clinical communication or patient documentation.

4. Clinical Information and HIPAA

Midwest Concussion Clinic provides virtual concussion care through clinical systems separate from this website.

Medical histories, clinical assessments, treatment documentation, and other patient health information are not intended to be collected or stored through the public WordPress website.

Clinical information is handled according to applicable privacy and security requirements, including HIPAA where applicable.

Our separate Notice of Privacy Practices describes how protected health information may be used and disclosed, along with applicable patient rights.

Please do not submit symptoms, medical records, or other sensitive health information through general website contact forms or newsletter subscriptions.

For clinical matters, please contact MCC to obtain instructions for appropriate secure communication.

5. Email Communications and Newsletter Subscriptions

Visitors may voluntarily subscribe to educational emails, newsletters, updates, and announcements.

We use third-party email communication services, including MailerLite, to manage subscriptions and distribute content.

Subscribers may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.

Newsletter and general educational communications are not intended for transmitting protected health information.

6. Sharing Information With Third Parties

We do not sell personal information.

We may share information with service providers when reasonably necessary to operate the website, deliver communications, process transactions, maintain security, or provide requested services.

These providers may include website hosting, email marketing, analytics, scheduling, and payment-processing services.

Information may also be disclosed when required by applicable law or lawful legal process.
Third-party providers operate under their own applicable privacy policies and contractual obligations.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support functionality, improve user experience, and understand website activity.

We may use analytics services, including Google Analytics if enabled, to evaluate general website performance.

You can manage or restrict cookies through your browser settings. Some website features may not function as intended when certain cookies are disabled.

8. Data Security

We use reasonable administrative and technical safeguards appropriate to the information handled through our website.

However, no internet-based system can guarantee complete security.

Visitors should avoid submitting sensitive medical or financial information through general website forms or ordinary email.

9. Your Privacy Choices

You may contact us to:

  • Ask what personal information we maintain about you through our website
  • Request correction of inaccurate personal information
  • Request deletion of eligible nonclinical personal information
  • Update communication preferences
  • Unsubscribe from marketing communications

Certain information may need to be retained to meet legal, operational, or other applicable obligations.

Requests concerning clinical records and protected health information are handled separately under applicable healthcare privacy requirements.

10. Child’s Privacy

Our public website provides general educational information and is not designed to knowingly collect personal information from children under 13 without appropriate authorization.

Parents and guardians should supervise children’s use of website forms and online services.

Clinical services involving minors are managed separately and subject to applicable consent and privacy requirements.

11. External Websites and Services

Our website may contain links to third-party websites, scheduling services, educational platforms, podcasts, and other resources.

We are not responsible for the privacy practices or content of independently operated third-party websites.

We encourage visitors to review the privacy policies of external services before submitting personal information.

12. Future Member Accounts and Educational Communities

MCC may introduce member accounts, online courses, and educational communities.

These features are intended to provide access to educational content and resources, not to function as patient portals or clinical record systems.

If introduced, we will update this Privacy Policy to describe the additional information collected, account features, service providers, and applicable privacy practices.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in website functionality, business practices, or applicable requirements.

Updates will be published on this page with a revised effective date.

14. Contact Information

Midwest Concussion Clinic, LLC
1204 Clark Ave.
Bluffton, IN 46714
Phone: 260-200-3735
Email: matt@mwconcussion.com
Website: www.mwconcussion.com

For questions about website privacy or requests involving personal information, please contact us using the information above.